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Empathy In Design. Products 'n Services.

Updated: Feb 17, 2019


Empathy In Design: The Five Key Steps




1. Observation


2. Capturing The Data (Pain Points)


3. Reflection and Analysis


4. Brainstorming for Solutions


5. Developing Prototypes of Possible Solutions


Making Technology Simple and EffortLess. Maybe Step-Less Then. (A Few Lesser Steps To Do Something That Is). Reducing Complexity To Simplicity...


 

IDEO's Five Key Steps To Their Method


Once You Start Observing Carefully, All Kinds of Insights 'n Opportunities Pop Up:


1. Understand the Market, Client, Technology and Perceived Constraints.


2. Observe Real People in Real-Life Situations to Find Out

What Makes Them Tick 'n The Pain Points.

What They Like and Hate. Where They Have Latent Needs

Not Addressed by Current Products 'n Services.


3. Visualize Concepts That Are New to The World


4. Evaluate and Refine The Prototypes


5. Implement the New Concept for Commercialization.

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